Reliability vs performance October 2, 2012
Reviewer: Robin from Southern California

Mostly I use this for carrot juice and other somewhat hard vegetables. Within a month one of the buttons which holds the clear outer basket in place has cracked off. This machine tends to need the reversal button more than I anticipated even though I wait sufficiently long enough between depositing each carrot, etc. Even though it is a 350 HD, it seems to be working very hard. I cut thick carrots into long narrow pieces, too, so as not to strain the motor. The juice however is high quality - superior to the masticating juicer we had for years. I do have to strain it for my husband who cannot tolerate much fiber for health reasons. If you follow the video instructions and cut other veggies as suggested, it handles them well.